Call center

Call Center works to provide the following customer services at callcenter@transbank.mn, 7716-9999 and 8888-4299 /Viber, WeChat, WhatsApp, Skype/ We aim to deliver the services and products, communicate consistently, handle all the customers' calls, and provide a high customer service standard. We are pleased to support the customer services and satisfaction.

  • Information of Current Account,
  • Term Deposit, and Demand Deposit
  • Accounts Information of Loan Products
  • Information of International Transfer
  • Information of Exchange Rate Bank cards and E-Bank user manuals
  • Location and Timetable of Bank Branches
  • Information of Most Money mobile service
  • The BankCard stuck in the ATM Other Information/
  • New Products and Services

The Call Center supports the customers to solve the complaints and problems of Bank operation, service, and product.

Advice

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